One digital foundation for multiple city operations
SCMS is a cloud platform that brings field devices, municipal workflows and citizen services into a common environment. Each module addresses one operational need. The platform gives them shared administration, notifications, analytics and a single app.
What the municipality sees
Staff work in the SCMS backoffice with permissions matched to their role. Senior officials follow the whole city through VISION, a dashboard that combines data from every module with databases, sensors and external systems.
Three layers, one operational picture
Assets and people in the city connect through field devices, gateways and the City App to a common platform. The platform turns that information into monitoring, events and action.
The assets, services and people SCMS works with.
Secure links between the field, citizens and the platform.
Common services shared by every module.
Who acts on the information.
Shared by every module
Modules do not bring their own dashboards, notification systems or apps. They use the platform's, so every new module adds capability without adding complexity.
Real-time visibility
VISION shows data from every module on one dashboard, as events happen.
Events and notifications
Field events and staff actions become notifications, managed centrally by NOTIFIER.
Maps and location
Requests, assets, routes and alert zones are shown and managed on the map.
Reporting and history
A versatile reporting system across modules, with records of what was done and when.
Plain-language analysis
SCMS BRAIN answers questions about operational data and suggests more efficient alternatives.
Citizen channel
Every module has its own functions in the City App, which the municipality publishes under its own brand.
Platform components
The core services every SCMS module relies on.
VISION
A dashboard with data from all modules, intended for senior officials. Data can come from databases, sensors and external systems.
BRAIN
Questions in plain language, comparisons, scenarios and suggested alternatives, starting with waste collection data.
NOTIFIER
The core module that manages every notification in the platform, whether defined by staff or generated by the system.
City App
One app for iOS and Android in the city's own branding. Each module adds its own functions, which appear to users without an app update.
Backoffice
Management environment for staff, with granular role-based permissions and a versatile reporting system.
Specialised solutions, integrated as modules
The SCMS Marketplace brings specialised solutions from the SCMS ecosystem into the platform. They are not linked from the outside: they run as SCMS modules, with the same users, notifications and dashboard.
Serious operational infrastructure
SCMS carries data about public services and, in some modules, about citizens. It is designed accordingly.
Dedicated cloud installation
SCMS is delivered as a cloud service, installed separately for each municipality, for security, speed and scalability.
Hosting region of choice
Installed in European data centres by default, or in another region where required.
GDPR requirements
The infrastructure is designed to meet the requirements of the GDPR.
Controlled access
Granular, role-based permissions for every user. Each person sees and changes only what their role allows.
Protection of sensitive records
Where modules handle personal documents or registries, access is segmented and sensitive records are encrypted.
Open architecture
Modules communicate with each other and with external platforms through APIs, including platforms the city adopts in the future.
One app, in the city's own identity
SCMS includes mobile apps for iOS and Android, distributed with the municipality's logo, colours and styling. Each installed module adds its own functions. When the municipality activates a new module, the corresponding features appear on users' phones without an app update.
Start focused, extend over time
A municipality can start with a single module and add others as needs and budgets allow. Each addition joins the same platform, the same data and the same app, so the system grows without fragmenting.
Discuss the platform with our team
We can walk your technical department through the platform, integration options and what a first deployment would involve.